Duncan Wardle

Creativity Speaker

A world-renown creativity speaker, Duncan Wardle will do more than simply motivate and engage your audience, he will leave them empowered with an immediately actionable set of steps to improve their creativity and innovation capabilities, earning your business a massive competitive advantage in the process.


Using insights and key innovation case studies from his time as the Head of Innovation & Creativity at Disney, keynote speaker Duncan will provide your audience with his unique Design Thinking process, empowering them to leverage their creative mind and think different.


Sharing from his time spent embedding a culture of innovation at Disney, Duncan Wardle now empowers teams from all companies to embrace their inner entrepreneur, teaching tangible tools and techniques that give everyone access to their own creative ideas, and thus developing your company’s culture so that it’s primed and ready for innovation.


Learn how to transform your business from product-centric to customer-centric, and experience the amazing results and rewards that come when customers believe the work you do is truly magic.

Creativity Speaker - Duncan Wardle - Disney Speaker
Innovation & Creativity Speaker - Duncan Wardle in Europe


In his over 25-year career at the world’s most innovative organization – The Walt Disney Company – creativity speaker Duncan Wardle learned many important things about building a profitable business and winning creative culture. The most important? If you want to be different, you have to think different.

As one of the most impactful creativity speakers, Duncan leans on his experiences as the Head of Innovation & Creativity at Disney to take audiences on a journey. Throughout Think Different, they’ll be given a unique set of Innovation Tools and Techniques – the same ones Duncan used with teams inside the Disney organization. These include the breakthrough “What If” creative thinking tool, made famous by Walt Disney himself, who used it to pivot his company from simply an animation house to an entertainment and theme park pioneer.

After this immersive crash course from the acclaimed creativity speaker, your organization’s ability to mine for creativity and innovation will be drastically improved. In the end, your audience will leave with an actionable set of steps they can take to immediately start reshaping your company’s culture, creating a space where innovation thrives, and teams are encouraged and rewarded when they think different.

Embedding Innovation Into Everyone’s DNA

Innovation is not something that happens by chance. It’s the result of building an environment in which it can thrive.

As a Creativity Speaker, Duncan Wardle knows a thing or two about fostering an environment of innovation. During his time as the Head of Innovation for a company known for redefining pretty much every industry they touch – The Walt Disney Company – Duncan’s decades of success weren’t merely a matter of luck or chance. No, his results were a direct reflection of his ability to create an innovative culture, and ensure that everyone on his teams were put in a position to let their inner creativity run wild.

In his Embedding Innovation Into Everyone’s DNA keynote, Duncan will share the exact steps and strategies used to create such an environment. Your team will learn how to create safe spaces for taking creative risks, ensure everyone on your team is empowered and thinking like an entrepreneur, and transition from the ideation stage into action. He’ll also share a creative problem-solving tool called “What Else,” which will prime your organization to discover innovative ideas each and every time you set out to tackle a challenge.

In the end, your team will walk away from this keynote with a fresh outlook on their day to day tasks, and be ready to approach them with new levels of creative thinking, allowing innovation to flourish.

Former Head of Innovation & Creativity, Creativity Speaker Duncan Wardle

Customer Experience Magic

The best brands in the world don’t thrive simply because of their great product or service. They thrive because of an unrelenting passion and focus on customer experience.

Throughout Customer Experience Magic, creativity speaker Duncan Wardle will show your audience what can happen when your organization transitions from a product-centric focus to a customer-centric one, and the steps you’ll need to take to get there. He’ll share a famous real-world example from his time as the Head of Innovation and Creativity at The Walt Disney Company, where they found themselves facing challenges brought on not by their direct competitors, but by retail behemoth Amazon, whose lightning-fast fulfillment and delivery systems drastically changed how long consumers were willing to wait to be served.

As Duncan walks your audience through this example, he’ll share the exact steps they took to turn this problem into a massive opportunity, and how they used it to reshape the way Disney serves its theme park guests, creating a whole new echelon in customer experience. A new level of experience that’s frequently deemed to be “magic” by their guests.

By the end of this interactive presentation, your audience will have developed a whole new understanding of customer experience, and will be able to reframe all the challenges facing your organization, finding those unique opportunities to create some customer experience magic.

Creativity Speaker - Keynote Duncan Wardle
In true Disney fashion, Duncan’s teaching methods are educational and entertaining. He has successfully introduced new ways of thinking into our company, paving the way to invigorating and enhancing our culture of continued innovation and creativity.”

-George Scammell, Director of Interior Design, Princess Cruises

Duncan has a unique way of connecting with an audience and challenging them to approach creativity in a radically different approach. Considering that many of the people in the audience are creative people by nature and job description, that is fairly remarkable. Duncan’s insights and sense of humor keep the audience engaged from start to finish.

-Paul Noland, President & CEO International Association of Amusement Parks and Attractions

In one word I would explain Duncan’s creativity training as transformative. One day with Duncan created more than a year of conversation and fresh approaches to brainstorming throughout our agency.

-Tom Coyne, CEO of Coyne PR

We've had the pleasure of having Duncan speak at three different events in 2017. Each time, he was the audience favorite, hands down. His presentations are work sessions designed to be fun, interactive, and fast-paced. Duncan is true wealth of creative knowledge and inspiration, and he helped our members stretch their out-of-the-box thinking.

-Mike McMahon, President & Executive Director, Path to Purchase Institute

Duncan has amazed all of us and our audience during his visit to Colombia. Addressing to an audience of over 1,000 people he was able to land innovation and creativity in very simple and practical steps, and in a very fun way also! It is obvious that his over 20 years of experience with outstanding results in his back has given us also proven results of his proposed methodology. As a speaker, he comes across very simple, clear but with an incredible passion that is so contagious, you don’t realize how time goes by in his presentation!


Duncan’s workshop sparked our creative minds and gave us tools that will pay dividends for years to come. My team was thoroughly captivated, fully engaged, energized and inspired. Look no further than Duncan for one of the best investments you will ever make in your business.

-Lisa Cotter, Vice President of Marketing, Orlando Magic

Duncan was an inspiring part of TEDx. His knowledge and experience are matched by his enthusiasm for delighting the audience with his wit and charm. I look forward to working with Duncan again- learning & exploring, in-depth, through his design workshops!

-Cassaundra Melgar-C’de Baca, Executive Producer, TEDxLadyBirdLake

While Duncan spoke to a large and packed room, people were inspired and hung on his every word. Many claimed it was one of the best presentations they'd ever experienced. If you're looking for an amazing speaker who can motivate others to innovate, then look no further than Duncan Wardle."

-Michael Stelzner, Founder Social Media Examiner and Social Media Marketing World

Duncan’s power comes from his engaging exercises, energetic delivery and the memorability of his tools. When a 100 year old brand starts replacing stagnant approaches with expansive language like “how might we?” or “Yes, And,” - you know the culture is beginning to shift.

-Lori Geoffrey, Director of Digital Experience Pacific Gas and Electric

If your company is looking for ways to continuously improve, engage your employees to think differently and have fun along the way, you’ll find inspiration in Duncan’s Innovation Emporium., Not only have our teams returned from Duncan’s workshops with a newfound excitement and a belief that they have what it takes to be innovative, they’ve also generated tangible ideas that are moving into the implementation phase.

-Laurie Giammona, Senior Vice President and Chief Customer Officer - Pacific Gas and Electric Company

Duncan Wardle's interactive presentation breathed a new life of excitement into our Driven Brands Marketing teams. Immediately following his innovation seminar, we all created desktop screensavers with little tidbits or quotes from his lessons ensuring we would be reminded every day to "find the yes" or "get out of our river of thought"... and to "share early and often". We started having breakfast meetings where we idea shared. Ultimately Duncan's teachings continue to remind us that innovation is such a vital part of jobs and we can also have a lot of fun doing it.

-Hannah Ross, Sr. Marketing Manager, Carstar

Duncan’s Musings

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  • While there are many lessons you can learn in India the one that is the most profound and that the rest of the world can learn from is this, living in harmony is possible.
India has 1.4 billion people and walking through neighborhoods filled with Hindus and Sikhs, Christians and Muslim one thing was evident, we can all celebrate each other and ourselves at the same time. The ability to live harmonically is something that the rest of the world can learn from. Diversity is India's superpower. Mahatma Gandhi said it best, "No culture can live, if it attempts to be exclusive"
As I prepare to leave India and say farewell to the people of India of whom I utterly adore. From my gracious hosts, to the many new friends I made along my travels, here are some of the faces I will miss as my journey continues on.
With Love to India. Thank You.
#india #harmony #culture
  • What if you could turn a 2-lane road into a 4-lane road?
Would that be breaking the rules? Or being innovative and finding new ways to get things done?
Travelling in Kolkata is an experience all to itself, where the commuters have transformed the 2 lane roads into four lanes. What appears at first glance to be chaos, upon further investigation unveils that it is truly a refined dance, like a well-oiled machine working collaboratively to get everyone moving in sync and supporting each other in getting where they need to go.
From Tuk-tuks to taxis, goats to elephants, big trucks to tiny scooters, it’s amazing to watch it all unfold before your eyes.
When was the last time you looked at an “old” problem with fresh eyes?
Who knows what innovation you may unveil.
#CreativityIsEverywhere #Kolkata #Innovate #Create #BreakTheRules #ThinkDifferent #DesignThinking #Creativity #Innovation
  • Creativity is flowing out of the local markets and everywhere you turn you see a new level of ingenuity that only can be found in India. 🧡

I love strolling through markets, this week visiting the fish 🐠 and flower 🌼 markets in Kolkata. I admire the local vendors and hearing the stories behind their artistry and work. The level of humility, kindness, and worth ethic is commendable. (Reason number 1001 why I love 🇮)

Whether you’re lucky enough to spend time in one of India’s markets or opt to visit a market closer to home, I recommend you allow time in your schedule to slowly stroll through the aisles, interact with the vendors, and soak in their imagination and cleverness as told through their creations. As Albert Einstein said, “Creativity is contagious, pass it on.”
#Kolkata #India #Markets #FishMarket #FlowerMarket #CreativityIsEverywhere #Creativity
  • The sign simply read, “Mother Teresa is in”.
And with that I was welcomed into The Mother House Of the Missionaries Of Charity in Kolkata, to visit Mother Teresa's tomb, preserved room & a small exhibit on display at this quiet convent.
Mother Teresa founded the Missionaries of Charity, a Roman Catholic religious congregation that had over 4500 nuns. She led a congregation that managed homes for people dying of HIV/ Aids, leprosy, and tuberculosis, soup kitchens, dispensaries, mobile clinics, children’s and family counselling programs, as well as orphanage and schools.
She is laid to rest in this convent, that is very much active and every day nuns continue to execute her vision of hope and peace. The humility, humility, dedication, and desire to serve others is evident in their work. It’s inspiring beyond words.
“Peace begins with a smile,” Mother Teresa
#MotherTeresa #kolkata #Honour #Humility #Purpose
  • Delighted to give back during my visit to Kolkata. “The best way to find yourself is to lose yourself in the service of others.” Gandhi
Thank you to the students of @adamasuniversity for joining me for a workshop. Your passion and energy were contagious, and it made for a wonderful afternoon.
#Grateful #Passion #Purpose
  • In this journey, I have met so many incredible people, and my last couple of days in India have been truly amazing. The kindness, the warm welcome, the sense of community, and the inspiration. I have always said I have a love affair with India, and it’s the people who make it such a wonderful place.
Thank you #InfoComConnect for inviting me to #InfoCom2019 and tackling hard topics such as VUCA, entrepreneurship, and letting me share my belief that India will be the word’s biggest superpower by 2050.
Thank you for hosting me #ShanthaMaheswari and to @Rakeilperuma for inviting me to your incredible event. It was an honour to speak in a country I love surrounded by people I adore.
#Infocom2019 #ABP #Innovation #VUCA #Kolkata #InnovationSpeaker #CreativitySpeaker #India #